Typist/Customer Service

American Secure Title   Logan, UT   Full-time     Administration / Clerical
Posted on September 21, 2021
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American Secure Title Insurance Agency is a midsize Title & Escrow Agency whose core values focus on customer service and team success. We currently have an opening for an experienced Typist/Customer Service in our Logan office. We are looking for someone to fill this position who has a warm and engaging personality, who at the same time is excellent with data entry and modern computer skills.

Responsibilities:

  • Type PR's Update Files
  • Answers multiple phones efficiently and with utmost Customer Service, transfer to the appropriate party
  • Mail out Policies to Customer
  • Input orders into Turbo Title software for the Brigham office
  • Review documents for accuracy and submit documents to County for recording via Simplifile online electronic recording, as well as occasional travel to the County Recorder's office
  • Complete date downs for files needing to have effective date brought current, or to be amended
  • Complete Property Profiles
  • Establish work priorities and action plans to complete daily routines, responsibilities, activities, projects or assignments
  • Maintain Files
  • Complete Policy Write-Ups
  • Accepts other responsibilities and duties that may be assigned

Requirements:

  • Proficient with Microsoft Outlook and able to type professional email correspondence
  • Understands the importance of excellent Customer Service
  • Ability to multi-task, thrive in a stressful environment, handle a multiple phone line system
  • Must possess excellent written and verbal communication skills
  • Ability to work independently and be a team player
  • Must pass a background check High School Diploma or GED required
  • Basic understanding of Title Insurance, Real Estate, or Home Lending Industry preferred but not required

A successful employee with American Secure Title can motivate themselves to accomplish their daily tasks without the oversight of a manager. They come to work every day because they enjoy being part of a team and having a career. They strive to become an expert at customer service and their job tasks. Someone who is willing to be truthful and open with Management about company processes and likes to help increase efficiencies. They like when the team is successful as much as their individual success. They are proficient with working on a computer and can navigate websites, email, and computer file creation with ease.