Oil Burner Technician
About Us
Our 70-year-old company has doubled in size in just the past 6 years, and has hundreds of 5 star reviews on line. Cubby hires for full-time, part-time and seasonal positions. We offer competitive salaries and a great benefit package that includes medical, dental, matched retirement savings, paid vacation and holidays and more.
If this strikes the right chord for you, we invite you to give us a try, and Join the Cubbys Team (Not to be confused with that other Cubbys Team in baseball).
Position Summary
The Oil Service Technician is a front-line field position responsible for representing the company on the road and at customer locations. Also responsible for performing the installation, maintenance, diagnosis, and repair of many types of oil home heating and comfort appliances, tanks and supply systems while providing quality service to ensure and maintain a high level of customer satisfaction, productivity and safety. Propane experience is a plus.
Position Responsibilities
- Responsible for the installation and service of home heating appliances and systems
- Transports, installs, assembles, and removes many varieties of home comfort and other oil appliances and systems with a high degree of accuracy and efficiency
- Troubleshoots, services, repairs and maintains many varieties of home comfort and other oil appliances and systems
- Assists other technicians and/or other employees as needed
- Resolves customer concerns or complaints in a professional and helpful manner and provides customers with solutions to their energy, comfort and any safety-related needs
- Ensures the safe use of company service vehicles
- Understands, follows and advocates company policies and local, state and federal rules, regulations, and codes pertaining to the safe installation and service of oil equipment while creating relationships with state and local authorities
- Represents the company professionally and respectfully in all interactions with customers and with the general public
- Utilizes company equipment (i.e. two-wheel dolly, power truck tailgate, hydraulic truck crane, bucket tractor) safely and properly
- Completes required paperwork and documentation in a professional and legible manner
- Ensures the appearance and condition of company vehicles, equipment, tools, and other assets is safe, clean and maintained
- Attends and participates in company training programs
- Sets and follows a high standard of personal conduct
- Participates in the on-call rotation
- Understands, follows and advocates company policies and local, state and federal rules, regulations, and codes pertaining to the safe installation and service of oil equipment while creating relationships with state and local authorities
- Involved in special projects from time to time, depending on business need
- Responsible for any other tasks and duties as assigned, which may or may not relate to the normal scope of this position
Required Knowledge, Skills and Abilities
- Minimum of two (2) years of experience working as an oil burner service technician
- Graduate of High School or equivalent
- Must have a valid Massachusetts driver’s license
- Must have a valid Massachusetts oil and technicians license
- Must have toolbox with appropriate tools
- Self-motivated with a high degree of comfort working independently in managing priorities and making decisions
- Demonstrated ability to work as part of a team
- Strong sense of professionalism and ability to maintain discretion
- Well developed verbal and written communication skills
- Must have a clean driving record
- Must be able to pass a pre-employment physical (conducted at our occupational health provider’s location)
- Must meet employment eligibility standards set for criminal and other background checks
Job Type: Full-time
Experience:
- Service Technician: 2 years (Required)
Education:
- High school or equivalent (Required)
License:
- Driver's License (Required)
- Massachusetts Oil Burner Certification (Required)