DeWaard & Bode, Whatcom County's local, family-owned appliance retailer is looking for full time and part time Appliance Technicians for our growing business.
Job Responsibilities:As a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers homes.
Appliance maintenance responsibilities include:
- Providing timely and quality repairs of customers products
- Maintaining high-quality customer service and care
- Promoting and selling additional products and services
- Meeting key performance metrics and / or productivity goals
- Providing knowledgeable and courteous repair service
- Looking for ways to improve business performance and enhance the customer experience
- Communicating benefits of the Value Added Services Process to the customer
- Maintaining truck stock inventory within the prescribed company guidelines and standards
- Following the truck maintenance schedule and keeping a clean, organized truck
- In-Home Appliance Service Technician - Repair Technician - Appliance Maintenance
Job Requirements:
As a In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.
Requirements of the Service Technician role include:
- High-school diploma or general education degree (GED)
- At least 1-2 years of appliance maintenance or repair technician experience, preferred
- Working mechanical knowledge, including the use of tools and test equipment
- Ability to perform accurate repair of customer product
- Must complete all technician training elements within required timeframes
- Ability to follow directions and specific process steps to ensure quality workmanship
- Flexibility to work variable and flexible hours, including overtime
- Must possess and maintain a valid state driver's license
- Must pass pre-employment drug screen and criminal background check
We provide a friendly work environment with competitive wages and benefit packages